Last updated: January 2025
1DocRetrieval ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our document retrieval services. Please read this policy carefully to understand our practices regarding your personal data.
Personal Information: We collect information you provide directly, including your name, email address, phone number, mailing address, and payment information when you request our services.
Document Information: We collect details about the documents you request, including court names, case numbers, and other identifying information necessary to fulfill your request.
Usage Data: We automatically collect information about how you interact with our website, including IP address, browser type, pages visited, and time spent on pages.
Communications: We maintain records of correspondence when you contact us via email, phone, or our contact forms.
For medical record retrieval, we adhere strictly to the Health Insurance Portability and Accountability Act (HIPAA). Protected Health Information (PHI) is handled with the highest level of security and confidentiality. We implement administrative, physical, and technical safeguards to protect your medical information. Access to PHI is limited to authorized personnel only.
We implement industry-standard security measures to protect your personal information, including 256-bit SSL encryption for all data transmissions, secure data storage with access controls, regular security audits and vulnerability assessments, and employee training on data protection protocols. While we strive to protect your information, no method of electronic transmission or storage is 100% secure.
We do not sell, trade, or rent your personal information to third parties. We may share information with:
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Document-related information may be retained for up to seven years for legal and accounting purposes.
You have the right to:
Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand where our visitors are coming from. You can control cookie preferences through your browser settings.
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a minor, please contact us immediately.
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of our services after changes constitutes acceptance of the updated policy.
If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: info@1DocRetrieval.com
Phone: 833-725-5800
Hours: Monday - Friday, 8:00 AM - 6:00 PM EST