Follow these steps to obtain educational records from any institution.
Educational records are maintained by various institutions:
Types of Institutions:
• Elementary and secondary schools (K-12)
• Community colleges and universities
• Trade and vocational schools
• Graduate and professional schools
• Online educational institutions
Common Record Types:
• Official transcripts (sealed, certified)
• Unofficial transcripts (for personal use)
• Diplomas and certificates
• Enrollment verification letters
• Degree verification
• Course catalogs and syllabi
You'll need the school's current name—many institutions have merged or changed names.
The Family Educational Rights and Privacy Act (FERPA) protects student records:
Your Rights:
• Inspect and review your education records
• Request corrections to inaccurate information
• Control disclosure to third parties
• File complaints with the Department of Education
Who Can Access Records:
• Students (once they reach 18 or attend postsecondary)
• Parents (for dependent students or with consent)
• School officials with legitimate educational interest
• Authorized representatives for audits
Note: FERPA applies to schools receiving federal funding. Private schools not receiving federal funds may have different policies.
The registrar maintains official academic records:
How to Find Contact Information:
• Search school's official website
• Check National Student Clearinghouse (for degree verification)
• Contact state Department of Education (for closed schools)
• Alumni associations may have updated information
Information to Have Ready:
• Full legal name (and any names used while enrolled)
• Date of birth
• Student ID number (if known)
• Years of attendance
• Date of graduation (if applicable)
• Social Security Number (some schools require)
For schools that have closed, records may be held by the state education department or transferred to another institution.
Most schools offer multiple ordering options:
Online Ordering (Most Common):
• School's registrar website
• National Student Clearinghouse (clearinghouse.org)
• Parchment (parchment.com)
• Credentials Solutions
Alternative Methods:
• In person at registrar's office
• Written request by mail or fax
• Phone orders (some schools)
Request Requirements:
• Signed consent (electronic signature accepted online)
• Specify number of copies needed
• Indicate official (sealed) or unofficial
• Provide recipient addresses for direct send
• Include maiden name or previous names
Transcript fees vary by institution:
Typical Fee Ranges:
• Official transcripts: $5-$25 per copy
• Unofficial transcripts: Often free-$10
• Rush processing: Additional $10-$25
• Overnight shipping: $20-$35
• Electronic delivery: May be lower cost
Third-Party Services (Clearinghouse, Parchment):
• Base transcript fee plus service fee
• Typically $3-$5 additional per order
• Convenient for multiple recipients
Holds That May Block Transcripts:
• Unpaid tuition or fees
• Library fines
• Parking tickets
• Financial aid issues
Contact bursar's office to resolve holds before ordering.
Processing and delivery timelines:
Standard Processing Times:
• Electronic transcripts: 1-3 business days
• Mailed transcripts: 5-10 business days
• Rush processing: 1-2 business days
• In-person pickup: Same day to next day
Delivery Options:
• Mail to you or directly to recipient
• Secure PDF delivery (electronic transcripts)
• In-person pickup (bring photo ID)
• Exchange network (between participating schools)
Verify Your Records:
• Check courses, grades, and credits are accurate
• Confirm graduation date and degree awarded
• Request corrections if errors found
• Keep copies for your personal records
Contact your state's Department of Education to locate records from closed schools. They maintain information about where records were transferred. The National Student Clearinghouse may also have records. For schools that closed recently, records may be with a successor institution.
Schools generally maintain transcripts indefinitely, though older records may be on microfilm or in archives. Contact the registrar's office—processing may take longer for archived records. If the school has changed names or merged, search for the current institution name.
Employers can verify basic directory information (dates of attendance, degrees earned) through the National Student Clearinghouse without your specific consent. However, detailed transcript information requires your authorization under FERPA.
Official transcripts are sealed, contain the school's official seal or watermark, and are sent directly to the recipient. Unofficial transcripts are for personal use and cannot be submitted for official purposes like graduate school applications or employment verification.
We retrieve transcripts and educational records from schools nationwide, including closed institutions and international schools.
Disclaimer: This guide is for informational purposes only. School policies and fees vary by institution. Contact the specific school's registrar for current requirements.